Last updated: 09/21/2025

KellerNetwork respects the intellectual property rights of others and expects its customers to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512, KellerNetwork will respond promptly to valid claims of copyright infringement reported to our designated Copyright Agent.

1. Filing a DMCA Notice

If you believe that content hosted on KellerNetwork’s services infringes your copyright, please submit a written notice that includes:

  1. Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are involved.
  2. Identification of the material claimed to be infringing, including the URL or specific location within KellerNetwork’s services.
  3. Your contact information, including name, address, telephone number, and email address.
  4. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
  5. A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
  6. Your electronic or physical signature.

Send DMCA notices to our designated Copyright Agent:

Copyright Agent
KellerNetwork
abuse@kellernetwork.com

You may also submit a ticket via the KellerNetwork Client Portal for tracking and faster response.

2. KellerNetwork’s Response

  • Upon receiving a valid DMCA notice, KellerNetwork may remove or disable access to the allegedly infringing material.
  • KellerNetwork will notify the customer responsible for the material so they may submit a counter-notice if applicable.
  • Repeat infringers may have their accounts suspended or terminated.

3. Counter-Notice

If you believe your material was removed or disabled as a result of mistake or misidentification, you may submit a written counter-notice to our Copyright Agent that includes:

  1. Your name, address, telephone number, and email address.
  2. Identification of the material that was removed or to which access was disabled, and the location where it appeared before removal.
  3. A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled due to mistake or misidentification.
  4. A statement consenting to the jurisdiction of the Federal District Court for the judicial district where your address is located (or, if outside the U.S., consenting to jurisdiction in the Middle District of Tennessee), and that you will accept service of process from the person who filed the DMCA notice or their agent.
  5. Your electronic or physical signature.

If a valid counter-notice is received, KellerNetwork may restore the removed content unless the original complainant files a lawsuit within 10 business days.

4. Important Notes

  • KellerNetwork is not a legal advisor. If you are unsure whether material infringes your copyright, please consult an attorney.
  • Misrepresentation of infringement claims or counter-claims may result in liability under the DMCA.

Contact Information

Copyright Agent
KellerNetwork
abuse@kellernetwork.com